Overview

At Life Is Love and Love Is Life all sessions — both online and in person — are offered on a donation basis. Your contribution is a gift that supports the energy work and healing provided. As such, donations are non-refundable and considered a form of gratitude for the session, regardless of whether it takes place.

Payment and Refund Policy

Sessions are confirmed only upon receipt of full payment. Payments must be made at least 24 hours in advance. Missed or unpaid bookings will not be accommodated. Refunds, if applicable, will be issued minus all bank transfer fees. No refunds will be granted for cancellations made less than 24 hours before the scheduled session.

Advance Payment Requirement

In accordance with our booking policy, all sessions must be secured with payment made at least 24 hours in advance. If payment is not received at least 24 hours prior to the scheduled session, the appointment will not be accommodated, and no refund will be issued for late or missed payments.

Refunds via Bank Transfer

In the event of a refund issued via bank transfer, the amount returned will be equal to the amount received in our account. All associated bank transfer fees (both incoming and outgoing) will be deducted from the refund amount.

Rescheduling & Changes

  • More than 48 hours before your session: You may reschedule or adjust your booking with no restrictions.
  • Within 48 hours of your session: Your session is considered confirmed, and changes are subject to availability. You may reschedule to the next available slot but cannot cancel for a refund.

No-Shows & Late Arrivals

  • If you miss your session without prior notice, your donation will be honored as a contribution to the healer’s work.
  • If you arrive late, your session may be shortened to accommodate other scheduled appointments.

Compassionate Consideration

We understand that unexpected life events happen. If you are facing serious circumstances preventing you from attending, please reach out, and we will do our best to find a solution.

By booking a session, you agree to these terms and recognize that energy healing is an exchange of time, effort, and intention rather than a transactional service.

Thank you for your support and trust in this journey.

Need help?

Contact us at julie [at] lifeisloveandloveislife.com for questions related to refunds and returns.